3.2 Digital Conversation Analysis
Conversation analysis has been utilised to research face-to-face and technology-mediated conversations. Digital conversation analysis takes especially the technological context of the study into consideration.
Citation from Salonen et. al, 2022:
"Classic CA starts out from the assumption that each turn provides the
grounds for the next one, and that each next turn exhibits an understanding of the previous
one. This enables participants to monitor and adjust the understanding of their contributions
on a turn-by-turn basis and is therefore seen as the central building block for
the accomplishment of interaction and of intersubjectivity in particular. Although it has
been largely utilised in the study of direct, face-to-face interaction, the malleability of
CA allows for its application to all sorts of set-ups (including technology-mediated and
online). Giles et al. (2015, 48) even advocate CA as an approach that is “perhaps most
equipped to deal with” the specifics of online interaction. Indeed, a growing number of
conversation analytic studies look into human interaction in the context of digital technologies
(e.g., Moore 2015; Arminen, Licoppe, and Spagnolli 2016), and some have specifically
studied (chat-)interaction on Facebook (Meredith and Stokoe 2014; Farina 2018)."
See more: (2022) Conversational Gatekeeping—Social Interactional Practices of Post-Publication Gatekeeping on Newspapers’ Facebook Pages, Journalism Practice, DOI: 10.1080/17512786.2022.2034520
References:
Arminen, Ilkka, Christian Licoppe, and Anna Spagnolli. 2016. “Respecifying Mediated Interaction.”
Research on Language and Social Interaction 49 (4): 290–309.
Farina, Matteo. 2018. Facebook and Conversation Analysis. The Structure and Organization of
Comment Threads. London: Bloomsbury Academic.
Giles, David, Wyke Stommel, Trena Paulus, Jessica Lester, and Darren Reed. 2015. “Microanalysis of
Online Data: The Methodological Development of ‘Digital CA’.” Discourse, Context and Media 7:
45–51.
Meredith, Joanne. 2017. “Analysing Technological Affordances of Online Interactions Using
Conversation Analysis.” Journal of Pragmatics 115: 42–55.
Meredith, Joanne, and Elizabeth Stokoe. 2014. “Repair: Comparing Facebook ‘Chat’ with Spoken
Interaction.” Discourse & Communication 8 (2): 181–207.
Moore, Robert J. 2015. “Ethnomethodology and Conversation Analysis: Empirical Approaches to the
Study of Digital Technology in Action.” In The SAGE Handbook of Digital Technology Research,
edited by Sara Price, Carey Jewitt, and Barry Brown, 217–235. London: SAGE. doi:10.4135/
9781446282229.